Last Updated: August 7, 2026

Sterling Interstate LLC (“Sterling Interstate,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule a move, communicate with us, or use any of our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

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INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Mailing address
Moving origin and destination
Preferred moving date
Property and service details
Appointment information
Payment information, when applicable
Information submitted through our website forms
Communications with our team

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Website usage information
Referring website or source

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HOW WE COLLECT INFORMATION

We may collect information when you:

Complete a quote request form
Schedule an appointment
Request moving or storage services
Contact us by phone, email, SMS, or website chat
Subscribe to communications
Visit or interact with our website
Respond to advertisements
Interact with our social media pages
Communicate directly with our team

We may also collect certain information through cookies, analytics tools, pixels, and similar tracking technologies.

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HOW WE USE INFORMATION

Sterling Interstate LLC may use your information to:

Provide moving and storage services
Prepare moving estimates and quotes
Respond to inquiries
Schedule appointments and moving services
Provide appointment confirmations
Communicate about your requested services
Provide customer support
Send service reminders and notifications
Manage customer relationships
Improve our website and services
Measure website and advertising performance
Maintain business records
Prevent fraud and misuse
Comply with applicable legal requirements

Sterling Interstate LLC does not sell customer lead information.

Customer information is never sold or rented for marketing or promotional purposes.

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SMS & COMMUNICATIONS

Sterling Interstate LLC may communicate with customers and prospective customers through SMS, telephone, and email when appropriate consent or another lawful basis for communication has been established.

Users may opt in to SMS communications by voluntarily providing their phone number through a website form, quote request form, appointment form, contact form, or another form containing appropriate SMS consent language and affirmatively agreeing to receive text messages.

Messages may include moving quote communications, appointment confirmations, scheduling information, service updates, reminders, customer support messages, follow up communications, and information related to an inquiry or requested service.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact Sterling Interstate LLC using the contact information below.

Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

Customer SMS opt in information and consent are never sold, rented, or provided to affiliates or other third parties for their own marketing or promotional purposes.

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DATA SHARING POLICY

Sterling Interstate LLC does not sell or rent personal information or customer lead information.

Limited information may be provided to service providers that perform services on behalf of Sterling Interstate LLC when reasonably necessary to operate our business.

These providers may include CRM and communications platforms, website hosting providers, analytics providers, payment processors, customer service providers, telecommunications providers, and technology infrastructure providers.

These providers receive information only as reasonably necessary to perform services for Sterling Interstate LLC and are not authorized by Sterling Interstate LLC to use customer information for their own independent marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Sterling Interstate LLC does not share SMS consent with affiliates or third parties for marketing or promotional purposes.

Text messaging information may be processed by telecommunications providers, aggregators, and providers necessary to deliver requested SMS communications.

Information may also be disclosed when required by applicable law, regulation, court order, or legal process.

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COOKIES & TRACKING TECHNOLOGIES

Sterling Interstate LLC may use cookies, pixels, analytics technologies, and similar technologies to operate and improve our website.

These technologies may help us understand website usage, remember preferences, measure website performance, evaluate advertising effectiveness, and improve the customer experience.

Information collected through these technologies may include browser type, device type, IP address, referring pages, pages visited, and website interactions.

You may configure your browser to reject or delete certain cookies. Disabling cookies may affect some website functionality.

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DATA SECURITY PRACTICES

Sterling Interstate LLC takes reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

We also work with technology and service providers that maintain security measures for information processed through their platforms.

However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.

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DATA RETENTION

Sterling Interstate LLC retains personal information for as long as reasonably necessary to provide requested services, maintain customer and business records, complete moving and storage services, respond to customer inquiries, resolve disputes, comply with applicable legal requirements, enforce agreements, and protect legitimate business interests.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of as appropriate.

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THIRD PARTY SERVICES

Sterling Interstate LLC uses GoHighLevel as a CRM, marketing automation, funnel, and communications platform.

GoHighLevel may process and store information on behalf of Sterling Interstate LLC, including contact information, website form submissions, customer conversations, appointments, automation workflows, and communications.

GoHighLevel may also facilitate SMS, email, telephone communications, customer relationship management, forms, automation workflows, and appointment scheduling.

Sterling Interstate LLC may use additional providers for website hosting, analytics, advertising, communications, payment processing, and other operational purposes.

Our use of these service providers does not change our policy regarding SMS consent.

SMS opt in data and consent are not provided to third parties or affiliates for their own marketing or promotional purposes.

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YOUR RIGHTS & CHOICES

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include requesting access to certain personal information, requesting correction of inaccurate information, requesting deletion of certain information, withdrawing consent where applicable, updating communication preferences, and requesting information about how your personal information is processed.

Certain requests may be subject to identity verification, applicable legal requirements, or legal exceptions.

To submit a privacy request, contact Sterling Interstate LLC using the information below.

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OPT OUT INSTRUCTIONS

To stop receiving SMS messages from Sterling Interstate LLC, reply STOP to any applicable text message.

For SMS assistance, reply HELP.

You may unsubscribe from applicable marketing emails using the unsubscribe option included within those communications.

You may also contact Sterling Interstate LLC directly to update your communication preferences.

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CHILDREN’S INFORMATION

Sterling Interstate LLC's services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete that information.

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CHANGES TO THIS POLICY

Sterling Interstate LLC may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or applicable legal requirements.

Updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

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CONTACT INFORMATION

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

Sterling Interstate LLC

2240 W Desert Cove Ave, Suite 105
Phoenix, Arizona 85029
United States

Phone: +1 602 643 9022

Email: [email protected]

Website: http://us.sterlinginterstate.com/

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Last Updated: August 7, 2026