Last Updated: August 7, 2026

These Terms of Service govern your use of Sterling Interstate LLC’s website and services. By accessing our website, requesting a quote, scheduling a move, submitting information, or otherwise using our services, you agree to these Terms of Service.

Please read these Terms carefully before using our website or services.

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AGREEMENT TO TERMS

By accessing or using the website or services provided by Sterling Interstate LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, you should not use our website or services.

These Terms apply to website visitors, prospective customers, customers, and other individuals who interact with Sterling Interstate LLC.

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DESCRIPTION OF SERVICES

Sterling Interstate LLC is a moving and storage service provider based in Phoenix, Arizona.

Our services may include:

Local moving services
Long distance moving services
Residential moving services
Packing and unpacking services
Custom crating
Storage solutions
Professional transportation
Moving estimates and consultations
Scheduling and customer support
Other moving related services

Specific services, availability, pricing, timelines, and other conditions may vary depending on the details of your move.

Submitting a website form or requesting a quote does not guarantee availability or create a binding service agreement unless Sterling Interstate LLC confirms the applicable services.

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USER RESPONSIBILITIES

When using our website or requesting our services, you agree to provide accurate, complete, and current information.

You are responsible for providing accurate information regarding your moving locations, property details, inventory, access conditions, requested dates, contact information, and any circumstances that may reasonably affect the performance or pricing of your move.

You agree not to intentionally provide false or misleading information or use our website or communications systems for unlawful purposes.

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ACCEPTABLE USE

You agree not to use our website, forms, communications systems, or services to engage in fraudulent, abusive, unlawful, or harmful activity.

You may not attempt to interfere with the operation or security of our website, gain unauthorized access to systems or information, introduce malicious software, impersonate another individual, or use our services in violation of applicable law.

Sterling Interstate LLC reserves the right to restrict access to its website or services when misuse, fraud, unlawful conduct, or security threats are reasonably suspected.

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SMS MESSAGING TERMS

By voluntarily providing your mobile telephone number through an applicable Sterling Interstate LLC form and affirmatively consenting to receive text messages, you agree to receive SMS communications from Sterling Interstate LLC.

Messages may include moving quote responses, appointment confirmations, scheduling information, moving reminders, service updates, customer support communications, follow ups, and other information related to your inquiry or requested moving services.

Consent to receive SMS messages is not a condition of purchasing services from Sterling Interstate LLC.

Message frequency may vary based on your inquiry, appointment, or moving service.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive messages on an appointment based and service based basis, with frequency varying according to your interactions with Sterling Interstate LLC. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

You can cancel the SMS service at any time. Just text “STOP” to +1 602 643 9022. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +1 602 643 9022.

Carriers are not liable for delayed or undelivered messages.

Wireless carriers are not responsible for the content of messages sent through Sterling Interstate LLC’s messaging program.

SMS consent is handled in accordance with our Privacy Policy. SMS opt in information and consent are not sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

If you have any questions regarding privacy, please read our Privacy Policy available on the Sterling Interstate LLC website.

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EMAIL, PHONE & OTHER COMMUNICATIONS

Sterling Interstate LLC may communicate with customers and prospective customers through email, telephone calls, SMS, voicemail, and other communication channels where permitted by applicable law and based on the information and permissions provided by the user.

Sterling Interstate LLC uses GoHighLevel to help manage customer relationships, website forms, communications, appointment information, and automation workflows.

GoHighLevel may facilitate email, telephone, voicemail, and SMS communications sent on behalf of Sterling Interstate LLC.

SMS communications requiring consent will only be sent where the appropriate consent or other applicable legal authorization has been established.

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PAYMENTS & BILLING

Pricing for moving, storage, packing, transportation, and related services may vary depending on the scope and circumstances of the requested service.

Quotes or estimates may be based on information provided by the customer, including inventory, locations, accessibility, distance, labor requirements, requested services, and other relevant factors.

Customers are responsible for providing accurate information necessary to prepare estimates and perform requested services.

Applicable payment requirements, deposits, cancellation terms, additional charges, and payment schedules may be communicated as part of an estimate, booking agreement, invoice, or other service agreement.

Where a separate written service agreement applies, the applicable terms of that agreement may govern the specific moving service.

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INTELLECTUAL PROPERTY

Unless otherwise stated, the content of Sterling Interstate LLC’s website, including text, graphics, branding, logos, photographs, designs, and other materials, is owned by Sterling Interstate LLC or used with appropriate authorization.

You may use our website for personal and legitimate informational purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without appropriate authorization.

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THIRD PARTY SERVICES

Sterling Interstate LLC may use third party technology and service providers to operate our website and provide business services.

This includes GoHighLevel, which may be used to manage CRM information, website forms, appointments, customer communications, automation workflows, SMS, email, and telephone communications.

Other providers may assist with website hosting, analytics, advertising, communications, payment processing, telecommunications, and other operational functions.

Your use of certain third party services may also be subject to the applicable provider's terms and policies.

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DISCLAIMERS

Sterling Interstate LLC strives to provide accurate website information and dependable services. However, website information is provided for general informational purposes and may be changed or updated.

Availability, estimates, pricing, schedules, transportation times, and service requirements may depend on the circumstances of each move.

To the extent permitted by applicable law, Sterling Interstate LLC does not guarantee that its website will always be uninterrupted, error free, or completely free from harmful components.

Nothing on the website should be interpreted as creating guarantees beyond those expressly included in an applicable written service agreement.

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LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Sterling Interstate LLC will not be liable for indirect, incidental, special, consequential, or punitive damages resulting solely from the use of or inability to use our website.

Liability relating to moving, transportation, storage, packing, property handling, or other paid services may also be governed by the applicable estimate, service agreement, bill of lading, insurance or valuation provisions, and applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

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INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Sterling Interstate LLC harmless from claims, liabilities, losses, damages, and reasonable expenses arising from your unlawful misuse of our website or services, your violation of these Terms, or your infringement of another person's rights.

This provision does not require you to indemnify Sterling Interstate LLC for conduct for which indemnification cannot lawfully be required.

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TERMINATION

Sterling Interstate LLC may suspend or terminate access to its website, communications systems, or services when reasonably necessary because of unlawful activity, fraud, abuse, violation of these Terms, security concerns, or failure to meet applicable service obligations.

Customers may discontinue use of the website at any time.

Termination does not eliminate payment obligations or other responsibilities arising from services already provided or separately contracted.

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PRIVACY

Your privacy is important to Sterling Interstate LLC.

Our collection, use, storage, and protection of personal information are described in our Privacy Policy.

In particular, mobile information and SMS consent are handled according to the privacy protections described in that policy.

SMS opt in data and consent are not sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

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GOVERNING LAW

These Terms of Service are governed by the laws of the State of Arizona, without regard to conflict of law principles, except where applicable federal law or another mandatory legal requirement provides otherwise.

Any dispute concerning specific moving or transportation services may also be subject to applicable federal or state transportation laws and the terms of the applicable service agreement.

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CHANGES TO THESE TERMS

Sterling Interstate LLC may update these Terms of Service periodically to reflect changes to our services, technologies, business practices, or applicable legal requirements.

Updates will be published on our website with a revised Last Updated date.

Your continued use of our website after updated Terms become effective constitutes acknowledgment of the updated Terms to the extent permitted by applicable law.

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CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Sterling Interstate LLC

2240 W Desert Cove Ave, Suite 105
Phoenix, Arizona 85029
United States

Phone: +1 602 643 9022

Email: [email protected]

Website: http://us.sterlinginterstate.com/

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Last Updated: August 7, 2026